Freelance Coordinator - uae national

Commercial

Build strong and effective relationships with Freelancers, acting as the key point of contact for all operational services delivered by tawasol.

Act as the conduit between the GTS and the freelancer during the licensing process 

Establish early contact with the Freelancer prior to obtaining their freelance license to ensure that their needs are fully understood and agreed.

Ensure that the freelance application process is being followed thoroughly and that timescales and requirements are fully understood by all departments, and delivered on time.

Build strong relationships across the departments & amongst the freelancer community.

Act as a Customer Champion by role modeling a genuine passion for service, by challenging the status quo, and by acting in a professional and courteous manner at all times.

Act as the point of escalation for freelancer issues that are faced in the process.

Manage and prioritise daily activities in order to ensure that the most urgent and important customer needs are delivered.

Experience

Proven experience of working in  operational/service oriented organization

 Demonstrable commitment to the improvement of customer service

1-2 years in a customer facing role

Qualifications

Excellent spoken and written Arabic and English.

Bachelor’s degree

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about twofour54 abudhabi

about twofour54 Abu Dhabi

Named after the geographical co-ordinates of Abu Dhabi, twofour54's vision is to enable the development of world class Arabic media and entertainment content, by Arabs for Arabs, and to position Abu Dhabi as a regional centre of excellence in content creation across all media platforms including film, broadcast, music, digital media, events, gaming and publishing.

more about twofour54 Abu Dhabi

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submit your cv

Should you be interested in a position at twofour54 that is not listed or would like to join us further in the future, we would like to hear from you. Please submit your resume; we will keep your details within our system until suitable opportunities become available.  Typical registration process takes 10-15 minutes.

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